The
Indian retail sector is highly fragmented with 97% of its business being run by
the unorganized retailers like the traditional family run stores and corner stores.
The organized retail however is at a very nascent stage though attempts are being
made to increase its proportion to 9-10% by the year 2010 bringing in a huge opportunity
for prospective new players 1. The sector is the largest source of
employment after agriculture, and has deep penetration into rural India generating
more than 10% of India's GDP 2.
Source:
Ernst &Young, The Great Indian Retail Story, 2006.
A
look at the statistics shows that the retail sector in India is worth USD 394
billion and is growing at the rate of 30% annually. An ICRIER study has found
that retailing ($180 billion) contributes to 10 per cent of GDP and employs 7
per cent (21 million) of the workforce 3. According to AT Kearney,
India is given the top ranking as the next foreign investment destination, as
markets like China become increasingly saturated 4. India is the 4th
largest economy as regards GDP (in PPP terms) and is expected to rank 3rd
by 2010 just behind US and China1. Over the past few years, the retail
sales in India are hovering around 33-35% of GDP as compared to around 20% in
the US. The table gives the picture of India's retail trade as compared to the
US and China.
Source:
Economist, Let gradualism guide FDI in retail, 2006.
The
last few years witnessed immense growth by this sector, the key drivers being
changing consumer profile and demographics, increase in the number of international
brands available in the Indian market, economic implications of the government
increasing urbanization, credit availability, improvement in the infrastructure,
increasing investments in technology and real estate building a world class shopping
environment for the consumers 4. In order to keep pace with the increasing
demand, there has been a hectic activity in terms of entry of international labels,
expansion plans, and focus on technology, operations and processes. This has lead
to more complex relationships involving suppliers, third party distributors and
retailers, which can be dealt with the help of an efficient supply chain. A proper
supply chain will help meet the competition head-on, manage stock availability;
supplier relations, new value-added services, cost cutting and most importantly
reduce the wastage levels in fresh produce 5.
Large
Indian players like Reliance, Ambanis, K Rahejas, Bharti AirTel, ITC and many
others are making significant investments in this sector leading to emergence
of big retailers who can bargain with suppliers to reap economies of scale. Hence,
discounting is becoming an accepted practice. Proper infrastructure is a pre-requisite
in retailing, which would help to modernize India and facilitate rapid economic
growth. This would help in efficient delivery of goods and value-added services
to the consumer making a higher contribution to the GDP.
International
retailers see India as the last retailing frontier left as the China's retail
sector is becoming saturated. However, the Indian Government restrictions on the
FDI are creating ripples among the international players like Walmart, Tesco and
many other retail giants struggling to enter Indian markets. As of now the government
has allowed only 51% FDI in the sector to `one-brand' shops like Nike, Reebok
etc. However, other international players are taking alternative routes to enter
the Indian retail market indirectly via strategic licensing agreement, franchisee
agreement and cash and carry wholesale trading (since 100% FDI is allowed in wholesale
trading).
2.
How has the Indian consumer changed over the years?
In
the past few years the whole concept of shopping has been altered in terms of
format and consumer buying behavior. With the increasing urbanization, the Indian
consumer is emerging as more trend-conscious. There has also been a shift from
price considerations to designs and quality as there is a greater focus on looking
and feeling good (apparel as well as fitness). At the same time, the Indian consumer
is not beguiled by retail products which are high on price but commensurately
low on value or functionality. However, it can be said that the Indian consumer
is a paradox, where the discount shopper loyalty takes a backseat over price discounts
6.
Indians
have grown richer and thus spending more on vehicles, phones and eating out in
restaurants. The spending is focused more outside the homes, unlike in other Asian
countries where consumers have tended to spend more on personal items as they
grow richer7. Spending on luxury goods have increased twice as fast
with 2/3 of India's population is under 35, consumer demand is clearly growing.
The mall mania has bought in a whole new breed of modern retail formats across
the country catering to every need of the value-seeking Indian consumer. An average
Indian would see a mall as a perfect weekend getaway with family offering them
entertainment, leisure, food, shopping all under one roof.
Source:
Ernst & Young, The Great Indian Retail Story, 2006.
Indian
consumer is also witnessing some changes in its demographics with a large working
population being under the age group of 24-35, there has been an increasing number
of nuclear families, increase in working women population and emerging opportunities
in the service sector during the past few years which has been the key growth
driver of the organized retail sector in India. The emergence of a larger middle
and upper middle classes and the substantial increase in their disposable income
has changed the nature of shopping in India from need based to lifestyle dictated.
The self-employed segment has replaced the employed salaried segment as the mainstream
market, thus resulting in an increasing consumption of productivity goods, especially
mobile phones and 2 - 4 wheeler vehicles. There is also an easier acceptance of
luxury and an increased willingness to experiment with the mainstream fashion,
reuslting in an increased willingness towards disposability and casting out from
apparels to cars to mobile phones to consumer durables. Indians spend over USD
30,000 a year (in PPP terms) on conspicuous consumption that represents 2.8% of
the entire population (which is approx 30 million people) making it the 4th
largest economy in PPP terms next only to USA, Japan and China 1.
With
reference to the map of India's income class, it can be noticed that the real
driver of the Indian retail sector is the bottom 80% of the first layer and the
upper half of the second layer of the income map. This segment of about 40 million
households earns USD 4,000-10,000 per household and comprises salaried employees
and self-employed professionals and is expected to grow to 65 million households
by 2010 1. In addition to this, facilities like credit
friendliness, availability of cheap finance and a drop in interest rates have
changed consumer markets. Capital expenditure (jewelry, homes, and cars) has shifted
to becoming redefined as consumer revenue expenditure, in addition to consumer
durables and loan credit purchases.
3.
FDI in retail:
Global
retailers have already been sourcing from India; the opening up of the retail
sector to the FDI has been fraught with political challenges. With politicians
arguing that the global retailers will put thousands of small local players and
fledging domestic chains out of business.
The
only opening in the retail sector so far has been to allow 51% foreign stakes
in single brand consumer stores, private labels, high tech items/ items requiring
specialized after sales service, medical and diagnostic items and items sourced
from Indian small sector (manufactured with technology provided by the foreign
collaborations). Parties supporting the FDI suggest that the FDI in retail should
be opened in a gradual/ phased manner, such that it can promote competition and
contribute to the growth of the Indian economy. The impact of the FDI would benefit
the end user of the consumer to a great extent and will help to generate a decent
amount of employment as more and more entrepreneurs would be coming forward to
invest and taste the new generation in retail marketing. The opening of FDI should
be designed in such a way that many sectors - including agriculture, food processing,
manufacturing, packaging and logistics would reap benefits. The table below lists
the pros and cons of allowing FDI into retail.
Benefits
of FDI in retail
Drawbacks
of FDI in retail
Inflow
of investment and funds.
Improvement
in the quality of employment.
Generating
more employment.
Increased
local sourcing.
Provide
better value to end consumers.
Investments
and improvement in the supply chains and warehousing.
Franchising
opportunities for local entrepreneurs.
Growth
of infrastructure.
Increased
efficiency.
Cost
reduction.
Implementation
of IT in retail.
Stimulate
infant industries and other supporting industries.
Would
give rise to cut-throat competition rather than promoting incremental business.
Promoting
cartels and creating monopoly.
Increase
in the real estate prices.
Marginalize
domestic entrepreneurs.
The
financial strength of foreign players would displace the unorganized players.
Absence
of proper regulatory guidelines would induce unfair trade practices like Predatory
pricing.
Thus
it can be said that this investment boom could change the face of Indian retail
by offering quality goods at lower prices to the consumers. In addition to this,
the presence of global retailers will further enhance exports from India as they
would also source Indian goods for their international outlets in a big way leading
to a remarkable increase in Indian exports.
4.
Segment analysis:
The
structure of Indian retail is developing rapidly with shopping malls becoming
increasingly common in the large cities and development plans being projected
at 150 new shopping malls by 2008. However, the traditional formats like hawkers,
grocers and tobacconist shops continue to co-exist with the modern formats of
retailing. Modern retailing has helped the companies to increase the consumption
of their products for example: Indian consumers would normally consume the rice
sold at the nearby kiranas viz. Kolam for daily use. With the introduction of
organized retail, it has been noticed that the sale of Basmati rice has gone up
by four times than it was a few years back; as a superior quality rice (Basmati)
is now available at almost the same price as the normal rice at a local kirana.
Thus, the way a product is displayed and promoted influences its sales. If the
consumption continues to grow this way it can be said that the local market would
go through a metamorphoses of a change and the local stores would soon become
the things of the past or restricted to last minute unplanned buying.
4.1
Food and grocery retail:
The
food business in India is largely unorganized adding up to barely Rs. 40,000 crore,
with other large players adding another 50% to that. The All India food consumption
is close to Rs. 900,000 crore, with the total urban consumption being around Rs.330,000
crore. This means that aggregate revenues of large food players is currently only
5% of the total Indian market, and around 15-20% of total urban food consumption.
Most food is sold in the local `wet' market, vendors, roadside push cart sellers
or tiny kirana stores. According to McKinsey report, the share of an Indian household's
spending on food is one of the highest in the world, with 48% of income being
spent on food and beverages.
4.2
Apparel retail:
The
ready-mades and western outfits are growing at 40-45% annually, as the market
teems up with international brands and new entrants entering this segment creating
an Rs.500 crore market for the premium grooming segment. The past few years has
seen the sector aligning itself with global trends with retailing companies like
Shoppers' stop and Crossroads entering the fray to entice the middle class. However,
it is estimated that this segment would grow to Rs. 300 crore in the next three
years.
4.3
Gems and Jewellery retail:
The
gems and jewellery market is the key emerging area, accounting for a high proportion
of retail spends. India is the largest consumer of gold in the world with an estimated
annual consumption of 1000 tonnes, considering actual imports and recycled
gold. The market for jewellery is estimated as upwards of Rs. 65,000 crores 9.
4.4
Pharma retail:
The
pharma retailing is estimated at about Rs. 30,000 crore, with 15% of the 51 lakh
retail stores in India being chemists. According to Vikas Bali, Principal, A.T.
Kearney (India) Ltd, "Pharma retailing will follow the trend of becoming
more organised and corporatised as is seen in other retailing formats (food, apparel
etc)". A few corporates who have already forayed into this segment include
Dr Morepen (with Lifespring and soon to be launched Tango), Medicine Shoppe, Apollo
pharmacies, 98.4 from Global Healthline Pvt Ltd, and the recently launched CRS
Health from SAK Industries. In the south, RPG group's Health & Glow is already
in this category, though it is not a pure play pharma retailer but more in the
health and beauty care business 10.
4.5
Music Retail:
The
size of the Indian music industry, as per this Images-KSA Study, is estimated
at Rs.1100 crore of which about 36 percent is consumed by the pirated market and
organized music retailing constitutes about 14 percent, equivalent to Rs.150 crore
11.
4.6
Book retail:
The
book industry is estimated at over Rs. 3,000 crore out of which organized retail
accounts for only 7% (at Rs.210 crore). This segment is seen to be emerging with
text and curriculum books accounting to about 50% of the total sales. The gifting
habit in India is catching on fast with books enjoying a significant share, thus
expecting this sector to grow by 15% annually 11.
4.7
Consumer durables retail:
The
consumer durables market can be stratified into consumer electronics comprising
of TV sets, audio systems, VCD players and others; and appliances like washing
machines, microwave ovens, air conditioners (A/Cs). The existing size of this
sector stands at an estimated USD 4.5 Billion with organized retailing being at
5% 12.
Source:
E&Y, The Great Indian Retail Story, 2006.
As
noticed in the figure above, the organized retail penetration (ORP) is the highest
in footwear with 22% followed by clothing. Though food and grocery account for
largest share of retail spend by the consumer at about 76%, only 1% of this market
is in the organized sector. However, it has been estimated that this segment would
multiply five times taking the share of the organized market to 30 percent in
the coming years 1.
5.
Industry analysis of the Indian retail sector:
Modern
retailing has entered India in form of sprawling malls and huge complexes offering
shopping, entertainment, leisure to the consumer as the retailers experiment with
a variety of formats, from discount stores to supermarkets to hypermarkets to
specialty chains. However, kiranas still continue to score over modern formats
primarily due to the convenience factor.
Source:
IT Retailing: Are You In The Loop?, July 16, 2006.
The
organized segment typically comprises of a large number of retailers, greater
enforcement of taxation mechanisms and better labour law monitoring system. It's
no longer about just stocking and selling but about efficient supply chain management,
developing vendor relationship quality customer service, efficient merchandising
and timely promotional campaigns. The modern retail formats are encouraging development
of well-established and efficient supply chains in each segment ensuring efficient
movement of goods from farms to kitchens, which will result in huge savings for
the farmers as well as for the nation. The government also stands to gain through
more efficient collection of tax revenues. Along with the modern retail formats,
the non-store retailing channels are also witnessing action with HLL initiating
Sangam Direct, a direct to home service. Network marketing has been growing quite
fast and has a few large players today. Gas stations are seeing action in the
form of convenience stores, ATMs, food courts and pharmacies appearing in many
outlets.
In
the coming years it can be said that the hypermarket route will emerge as the
most preferred format for international retailers stepping into the country. At
present, there are 50 hypermarkets operated by four to five large retailers spread
across 67 cities catering to a population of half-a-million or more. Estimates
indicate that this sector will have the potential to absorb many more hypermarkets
in the next four to five years 1.
List
of retailers that have come with new formats:
Retailer
Current
Format
New
Formats. Experimenting With
Shoppers'
Stop
Department
Store
Quasi-mall
Ebony
Department
Store
Quasi-mall,
smaller outlets, adding food retail
Crossword
Large
bookstore
Corner
shops
Piramyd
Department
Store
Quasi-mall,
food retail
Pantaloon
Own
brand store
Hypermarket
Subhiksha
Supermarket
Considering
moving to self service
Vitan
Supermarket
Suburban
discount store
Foodworld
Food
supermarket
Hypermarket,
Foodworld express
Globus
Department
Store
Small
fashion stores
Bombay
Bazaar
Aggregation
of Kiranas
Efoodmart
Aggregation
of Kiranas
Metro
Cash
and carry
S
Kumar's
Discount
store
Traditionally,
the small store (kirana) retailing has been one of the easiest ways to generate
self-employment, as it requires minimum investments in terms of land, labour and
capital. These stores are not affected by the modern retailing as it is still
considered very convenient to shop. In order to keep pace with the modern formats,
kiranas have now started providing more value-added services like stocking ready
to cook vegetables and other fresh produce. They also provide services like credit,
phone service, home delivery etc.
The
organized retailing has helped in promoting several niche categories such as packaged
fruit juices, hair creams, fabric bleaches, shower gels, depilatory products and
convenience and health foods, which are generally not found in the local kirana
stores. Looking at the vast opportunity in this sector, big players like Reliance
and K Rahejas has announced its plans to become the country's largest modern retainers
by establishing a chain of stores across all major cities.
Apart
from metro cities, several small towns like Nagpur, Nasik, Ahmedabad, Aurangabad,
Sholapur, Kolhapur and Amravati as witnessing the expansion of modern retails.
Small towns in Maharashtra are emerging as retail hubs for large chain stores
like Pantaloon Retail because many small cities like Nagpur have a student population,
lower real estate costs, fewer power cuts and lower levels of attrition. However,
retailers need to adjust their product mix for smaller cities, as they tend to
be more conservative than the metros.
In
order for the market to grow in modern retail, it is necessary that steps are
taken for rewriting laws, restructuring the tax regime, accessing and developing
new skills and investing significantly in India.
6.
Business analysis of the Indian retail sector:
The
size of modern retail is about US$ 8 Billion and has grown by 35% CAGR in last
five years. 14 (KSA Technopak, June 2006). In modern retailing, a key
strategic choice is the format; retailers are coming up with various innovative
formats to provide an edge to retailers.
Most
attractive developing markets for retail by region according to AT Kearney Study:
Percentage
of markets that are `on the radar' and `to consider':
Source:
AT Kearney, GRDI 2006.
A
look at the graph above shows that the Asian markets are considered attractive
for retail as per the AT Kearney's report; India is being placed on the radar
by the USA and UK. Global giants like Tesco and Walmart are experimenting with
various options to enter India. One possibility for Walmart would be to open Sam's
club wholesale business through a joint venture and sell strictly to other retailers.
This strategy skirts the issue of not being able to sell directly to customers
and establish a strong presence in the local market. On the other hand, Tesco
is planning to get into a partnership with Home Care Retail Mart Pvt. Ltd expecting
to open 50 stores by 2010 4. The government is taking gradual steps
in allowing the FDI into Indian retail, when it takes the final steps the peak
time will quickly pass giving the existing players a distinct edge.
6.1
Merger and acquisition activity:
India
witnessed a record number of M&A deals in the first half of 2006, which were
collectively worth USD 25.6 billion. A significant number of deals have being
carried out in the Indian retail sector in the past few months in order to acquire
a larger share in the growing domestic market and to compete against the prospective
global and domestic players.13 The table below shows some recent deals
that have taken place in the Indian retail sector:
Year
Acquired/
JV Company/ Target
Acquirer
Nature
of Business
Stake
Consideration
(US$
million)
2005
Liberty
Shoes
Future
group
Retail
(Footwear)
51%
3
2005
Indus
- League Clothing
Future
group
Retail
clothing
68%
5
2005
Odyssey
India
Deccan
Chronicle Holdings
Leisure
retail chain (books, music, toys)
100%
14
2005
Landmark
Tata
Trent
Books,
music, accessories
74%
24
2006
Bistro
Hospitality
TGI
Friday's (a subsidiary of Carlson Restaurant World-wide)
Restaurant
(Food retail)
25%
N/A
2006
Indus
League clothing
(Future
group company)
Etam
group, France
Lingerie
and women's wear retailing
50%
(JV)
8
Source:
PricewaterhouseCoppers, Asia-Pacific M&A bulletin, Mid year 2006.
6.2
Business models for entry in Indian markets:
Due
to the FDI restrictions the international players are looking for alternative
avenues to enter the Indian markets. The chart below shows the current formats
permitted by the Government of India for the international players.
Source:
Ernst & Young, The great Indian Retail Story, 2006.
7.
Employment opportunities in this sector:
The
Indian retail sector offers an economic opportunity on a massive scale both as
a global base and a domestic market. This sector yields many positive results
like generating more jobs and bringing numerous goods to the consumers at reasonable
prices. According to Ernst &Young's report `The Great Indian Retail Story'
this sector is expected to create 2 million jobs by 2010.
About
4 crore people are employed in retail trade, assuming each person supports a family
of 5, this, implies that about 20 crore people are dependent on this sector. For
a vast majority of the households, retailing is a euphemism for a marginal existence.
Modern retail formats have generated huge employment for the young and even senior
citizens and women wanting to work part-time (even in small towns). People have
greater exposure to the technical aspects, training and also earn higher salaries
along with bonuses and incentives. With foreign companies opening expanding in
India, employees are being re-trained according to international standards and
practices that are being bought in. There is also an increase in the number of
retail management programmes and institutes. This will bridge the gap in availability
of talented professionals at the middle and lower levels. Successful Indian retailers
are creating a robust second and third level of management by hiring aggressively
for these key roles. Talented professionals will put increased pressure on wage
costs. Therefore operating margins, especially for mid-sized retailers, are becoming
a poaching ground for international retailers once they enter India.
With
private companies getting into retail, there are people employed from diverse
cultures (no room for reservations unlike government owned stores) where there
is a sense of unity in diversity. The companies are also employing people who
are physically handicapped. The next few years are expected will see the sector
offering new jobs to 50,000 young graduates and diploma holders.
8.
What makes foreign firms come to India?
A
host of traditional `brick and mortar' companies such a Tatas have entered the
retail business. With demographic changes like rising disposable incomes and rapidly
expanding middle class, the Indian retail sector is at an inflexion point where
the growth in consumption and growth of organized retailing are taking it towards
higher growth. Market liberalization and an increasingly assertive consumer population
have attracted bigger Indian and multinational operations to make investments,
but are yet to achieve success or reach break even.
The
Indian consumption pattern and preference have undergone vast changes over the
years allowing the foreign retailers to play with the psyche of the brand conscious
modern Indian, who has no qualms spending a fortune on overhauling his wardrobe.
This led to the entry of up-market brands like Nautica and New Balance into the
country to cash in on this opportunity.
India
has the youngest population in the world, with large population between 20-34
age groups in the urban regions boosting the demand. All these factors have tempted
the foreign firms such as Walmart, Tesco and Carrefour to enter India. India is
now firmly placed on the US and UK radars as US retailers are gradually realizing
the potential of the retail and consumer goods sector. The timing is the most
important source of competitive advantage for global and regional retailers in
the globalization race. Knowing when to enter emerging retail markets is the key
to success.
AT
Kearney's study on global retailing trends found that India is the least competitive
as well as least saturated of all major global markets. This implies that there
are significantly low entry barriers for players trying to setup base here, in
terms of the competitive landscape. The report further stated that global retailers
such as Walmart, Carrefour, Tesco and Casino would take advantage of the more
favourable FDI rules that are likely in India and enter the country through partnerships
with local retailers. Other retailers such as Marks & Spencer and the Benetton
Group, who operate through a franchisee model, would most likely switch to a hybrid
ownership structure.
However,
in order to achieve breakthrough growth the global retailers might have to face
some glitches in India. High taxes, poor infrastructure, bureaucratic hurdles
and high cost of real estate are some of the challenges that overseas retailers
may have to tackle in the country.
9.
IT and latest development:
Technology
has played a key role in retailers' efforts to compete in this volatile market.
With e-tailing channels making its presence felt in India companies are using
either their own web portal or are tying up with horizontal players like Rediff.com
and Indiatimes.com to offer their products on the web 15 (www.alexa.com).
IT has been used by retailers ranging from Amazon.com to eBay, in order to radically
change the buying behavior across the globe 16.
Retailers
worldwide are looking forward to increase their IT spending by almost 15% in 2006,
allocating almost half of this increase to application software with a particular
focus on tools that facilitate multi-channel customer relationships, point of
sale systems, strategic merchandising and supply chain management 17.
The last 2-3 years have seen several retailers ranging from F&B operations
to discount clothing implementing supply chain management (SCM) solutions to improve
core business processes such as global sourcing, distribution, logistics, innovations,
transparency and visibility in financials and inventory, compliance and management
of point of sale (POS) data. However, organized retailers have not taken well
to the concept of 3PL (third party logistics) due to their apprehensions of losing
control over the supply chain. Currently, the transportation is carried out partly
by organized service providers and partly by truckers and local transporters.
In
conclusion, it can be said that in order to deliver the levels of quality and
service that consumers are demanding; the organized retailers are in a pressing
need for a single enterprise wide IT platform to manage operations, which will
become increasingly complex once the market expands.
10.
A look at the rural retailing:
More
than half of retail market in India is in the rural areas (55%); although share
of urban market is increasing by almost 5% every 8-10 years 14. Accommodating
almost two-third of the country's consumers and generating almost half of the
national income, the rural India offers tremendous opportunities for organized
retailers which many companies have failed to access. According to the study conducted
by NCEAR, the number of `lower middle income' group in rural areas is almost double
as compared to the urban areas, having a large consuming class with 41% of the
Indian middle class and 58% of the total disposable income.
Source:
Census; National Council of Applied Economic Research (NCAER).
A
look at the demographics reveals that the highest income levels households in
the rural areas are 1.6 million as compared to 2.3 million in urban areas. It
has also been forecasted that the middle and the higher income households are
expected to grow to 111 million by 2007 from the current levels of 80 million.
Thus, it can be said that with 128 million households, the rural population is
nearly three times the urban. This vast demand base and size offers a huge opportunity
that MNCs cannot afford to ignore.
In
order to meet with this rapid growth in demand the government has shown its concern
by providing an induction of Rs.140 billion and Rs. 300 billion in the rural sector
through its development schemes in the Seventh and the Eight plan respectively.
The large players like ITC, HLL, BPCL are realizing the potential of this sector
and are seen experimenting with new ways to tap this segment.
ITC
spent 3 years and Rs. 80 crore on r&d to come up with the concept of E-choupal
and Choupal Sagar-rural hypermarkets 18. Through this, the farmers
can access latest local and global information on weather and market prices, scientific
farming techniques at the village itself through a web-portal - all in Hindi.
E-Choupal also facilitates supply of high quality inputs as well as purchase of
commodities at their doorstep. The hypermarket (Choupal Sagar) provides them with
another platform to sell their produce and purchase necessary farm and household
goods under one roof.
Next
in line, HLL came up with Project Shakti in late 2000 to sell its products through
women self-help groups who operate like a direct-to-home team of sales women in
inaccessible areas where HLL's conventional sales system does not reach. Another
step to tap the rural market was `Operation Bharat' wherein low-priced sample
packets of toothpastes, fairness creams, Clinic Plus shampoos and Ponds face creams
to 20mn households.
As
a part of their rural strategy, BPCL introduced Rural Marketing Vehicles (RMVs)
that move from village and village and filling cylinders on the spot for rural
consumers keeping in mind the low-income of the rural population. The Company
also introduced a smaller size cylinder to reduce both the initial deposit cost
as well as the recurring refill cost.
Future
outlook:
Investments
in the range of US$ 20+ Billion are expected in the next 5 years in Retail &
its Supply Chain alone.
Size
of modern retail likely to touch US$ 60+ Billion by 2011:
At
least 2.5 Million additional direct jobs likely to be created in the next 5 years.
Hyper-competition
is expected to set in by 2008-9 as the footprint of the top-5 players starts significant
overlapping in top 20 - 30 towns.
Significant
impact on other retailers and branded good players - creating new opportunities
and threats:
According
to Assocham, the overall retail market would grow by 36 per cent with the organised
sector expected to register three-fold growth to Rs 15,000 crore by 2008. The
total size of the market is also expected to increase to Rs 14,79,000 crore from
the current level of Rs 5,88,000 crore.
Challenges
faced by this sector:
The
industry is facing a severe shortage of talented professionals, especially at
the middle-management level.
Most
Indian retail players are under serious pressure to make their supply chains more
efficient in order to deliver the levels of quality and service that consumers
are demanding. Long intermediation chains would increase the costs by 15%.
Lack
of adequate infrastructure with respect to roads, electricity, cold chains and
ports has further led to the impediment of a pan-India network of suppliers. Due
to these constraints, retail chains have to resort to multiple vendors for their
requirements, thereby, raising costs and prices.
The
available talent pool does not back retail sector as the sector has only recently
emerged from its nascent phase. Further, retailing is yet to become a preferred
career option for most of India's educated class that has chosen sectors like
IT, BPO and financial services.
Even
though the government is attempting to implement a uniform value-added tax across
states, the system is currently plagued with differential tax rates for various
states leading to increased costs and complexities in establishing an effective
distribution network.
Stringent
labor laws govern the number of hours worked and minimum wages to be paid leading
to limited flexibility of operations and employment of part-time employees. Further,
multiple clearances are required by the same company for opening new outlets adding
to the costs incurred and time taken to expand presence in the country.
The
retail sector does not have 'industry' status yet making it difficult for retailers
to raise finance from banks to fund their expansion plans.
Government
restrictions on the FDI are leading to an absence of foreign players resulting
into limited exposure to best practices.
Non-
availability of government land and zonal restrictions has made it difficult to
find a good real estate in terms of location and size. Also lack of clear ownership
titles and high stamp duty has resulted in disorganized nature of transactions.
13.
Performance of the players in the retail industry:
1.
Ernst & Young, The Great Indian Retail Story, 2006.
2.
FICCI - ICICI Property Services Study.
3.
Let gradualism guide FDI in retail, Economist, 2006.
4.
AT Kearney, GRDI 2006.
5.
Retail scenario most developed in Bangalore, DH News service, According to Bijou
Kurien, 6. President & Chief Executive - Life Style, Reliance Retail.
7.
CII, Logistics and Freight News, March 2006.
8.
KPMG analysis, Consumer markets in India - the next big thing, September 2005.
9.
India's changing household, Deutche Bank, November 2004.
10.
CII, Manufacturing Bulletin, June 2006.
11.
Pharma's retail push, Business Line, 2006.
12.
Northbridge Journal, Industry Outlook - Retail, 2006.
13.
Express Press release, Consumer durables sector sees pick-up sales in India, 2006.
14.
Price Water Coppers, Asia-Pacific M&A bulletin, Mid year 2006.
CII,
Retail scenario in India: Unlimited Opportunity.
Disclaimer:
This
document has been based on the information obtained from secondary sources believed
to be reliable and which are not independently verified. The author makes no guarantee,
representation or warranty and accepts no responsibility or liability as to its
accuracy or completeness. The recipients of this report should be aware that the
past performance is not necessarily a guide to future performance and value of
investments can go down as well.
The
document should not be reproduced, wholly or in part in any material form (including
photocopying or storing it in any medium by electronic means and whether or not
transiently or incidentally to some other use of this publication), modified or
in any manner communicated to any third party except with the written approval
of the author.
This
publication is for information purposes only. While due care has been taken during
the compilation of this publication to ensure that the information is accurate
to the best knowledge and belief, the content should not be taken as a substitute
for professional advice. Expressions of opinion are those of the research department
only and are subject to change without notice.
Disclaimer: This is neither an offer nor a solicitation to purchase
or sell securities. The information and views contained on this site are believed
to be reliable, but no responsibility (or liability) is accepted for errors of
fact or opinion. Writers and contributors may be trading in, or have positions
in the securities mentioned in their articles. Neither ValueNotes nor any of the
contributors accepts any liability arising out of use of the above information/article.
Reproduction in whole or in part without written permission is prohibited.